Strengthening Safeguarding in the Care Sector with Integrated HR Technology Platforms

In Australia’s care sector, safeguarding our vulnerable people is the top priority.

Modern care environments and their ever-changing complexities are increasingly challenging the manual processes and gaps that may be present.

Integrative technology options offer a new and transformative approach to enhancing safeguarding, reducing admin, streamlining recruitment bottlenecks and improving visibility across the organisation.

Integrated Technology Systems

Adopting integrated technology solutions addresses the sector’s challenges by:

• Data accuracy: automated systems reduce the risk of human errors in data entry and management, for accurate and genuine results
• Real-time monitoring: continuous oversight allows for immediate detection & response to safeguarding concerns
• Streamlining process: remove manual tasks and administrative burden for HR teams with automated technology processes
• Organisation-wide visibility: communication between systems to support greater visibility across the organisation to

Embracing Innovation for Continuous Improvement

Technology alone isn’t the answer, it’s how teams use it that drives better outcomes for our people and their care. For care & community organisations, integrated systems are most powerful when part of a culture of continuous improvement: one that regularly reviews and refines its approach, using insights from real-time data.

AI and automation now play a role in optimising HR workflows. From shortening hiring timeframes to proactively identifying compliance risks, there’s always room to automate and reduce your manual administration burden.

When systems are connected and intelligent, care organisations can adapt quickly, stay ready, and most importantly, keep the focus where it belongs: delivering safe, person-centred care.

As the sector evolves, embracing innovation isn’t optional, it’s essential for sustainable, high-quality service delivery, and to keep up with the industry. The goal is not to replace people, but to free them from repetitive tasks so they can focus on what matters most: the wellbeing of those in their care.

So what can I do?

Practical steps to begin integrating your systems and embracing technology-led processes & safeguarding:

1. Map your current processes
   Start by documenting where and how each part of the HR process occurs through recruitment, right-to-work checks, document workflows, reporting and more. Where do the bottlenecks occur? Is there a duplication of effort or data?
2. Look for gaps in visibility
   Ask yourself if you can access and report on the important things such as organisational compliance, hours and scheduling, pay roll and more. Are we relying on spreadsheets or email trails? Pinpointing these gaps highlights where an integration could have the biggest impact.
3. Review your existing HR tech stack
   Access the tools you already use: your ATS, HRIS, rostering and onboarding systems – do these support integrations? Many platforms already have plug-and-play options or APIs that enable smoother data sharing. Where are the gaps in your tech stack? Are there any systems that you might need to add?
4. Prioritise automation opportunities
   Start with high-risk or high-frequency workflows, such as verifying working with Children checks or managing expiring credentials. Automating these steps can free up hours of admin time and reduce risk exposure.
5. Talk to your technology partners
   Ask your providers how they support integrations between platforms. A good tech partner will help you streamline processes without major IT overhauls.
6. Start small, think big
   You don’t have to transform everything at one. Choose one or two areas where integration or automation could remove friction for your team, and build from there.

About Oho

Oho is a continuous credential verification platform operating in recruitment and ongoing screening built for Australia’s care and community sector.

With automated alerts for organisations, that have flagged over 262 red flags, Oho helps organisations reduce risk, improve visibility, and accelerate hiring.

The platform integrates seamlessly with leading HR systems including PageUp, SmartRecruiters, intelliHR, Humanforce, MuleSoft, Success Factors, ConnX, iMIS and more, to streamline safeguarding workflows and keep teams focused on care.